Shipping and Returns
Shipping options
We aim to send out all orders within 1–2 working days. Please note, items that are made to order may take a little longer.
UK Standard Shipping: £3.99
Free Shipping over £60
Next Day Delivery £7.99
Next Day Delivery Details:
Orders placed before 12:00 midday qualify for next-day shipping.
- Orders placed after 12:00 midday will be delivered within 2 working days.
- Next Day orders placed after midday on Friday will be dispatched on Monday and delivered on Tuesday.
We also ship worldwide! Full details of international delivery services and costs can be found below.
All parcels are sent via
Royal Mail. You’ll receive an email confirmation as soon as your order has been dispatched.
Worldwide shipping
EU Shipping
Band 1: Standard Shipping €8.95 / Free Shipping over €90
Band 2: Standard Shipping €11.95 / Free Shipping over €90
Band 3: Standard Shipping €17.95 / Free Shipping over €90
Band 4: Standard Shipping €17.95 / Free Shipping over €90
(BAND INFORMATION)
Band 1:
Austria, Belgium, Bulgaria, Czechia, France, Germany, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain (51 of 52 provinces)
Band 2:
Croatia, Cyprus, Finland, Lithuania, Luxembourg
Band 3:
Denmark, Estonia, Greece, Ireland, Latvia, Malta, Slovenia, Spain (Balears Province), Sweden
Band 4:
Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Vatican City, Iceland, Kosovo, Liechtenstein, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Norway, Réunion, San Marino, Serbia, Svalbard & Jan Mayen, Switzerland, Turkey, Ukraine
.
Rest of the world:
Standard Shipping £20
Our current dispatch time is 4–5 working days (Monday to Friday), not including the day your order is placed.
During busy periods, processing times may take a little longer.
Delivery Times (once dispatched):
UK Standard Delivery – approx. 48 hours (Royal Mail)
Europe – approx. 5–9 working days
Rest of the World – approx. 10–14 working days
(Working days are Monday to Friday, excluding UK public holidays.)
Important Notes
Delivery times are estimates and cannot always be guaranteed.
If your order hasn’t arrived within the timeframes above, please contact us at shop@pathwear.uk so we can help.
We’re unable to ship to Packstations, Military Bases, or PO Boxes.
Good news about
Import Taxes:
We cover all import taxes for EU (via IOSS) and USA orders. This means you won’t be charged any additional import fees when your parcel arrives.
Returns policy
General Returns:
- You can request a refund within 14 days of receiving your order.
- Once approved, you have 14 days to return the item.
- Items must be unworn, unwashed, and in their original condition with tags and packaging.
Important:
- We do not offer free returns. We recommend using tracked shipping and insuring parcels for their full value. Keep proof of postage until your refund is complete.
- If your order originally qualified for free shipping but your return reduces the total below the free-shipping threshold, the shipping cost will be deducted from your refund.
Exchanges & Store Credit
- Exchange or store credit requests can be made within 30 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Damaged, worn, or unsellable items will not be accepted.
To request an exchange: Visit our [Return Portal] and submit your order details.
More about returns and exchange
We’re very sorry if you receive a faulty or incorrect item. Under UK law, you have the right to request a replacement, repair, or refund if the product is not as described, damaged, or unfit for purpose. All details you can find below.
How to proceed return faulty or incorrect items?
Contact support@pathwear.uk as soon as possible. You may request a full refund within 30 days of delivery. After 30 days, you can request a repair or replacement, or a partial refund if a repair/replacement is not suitable.
Important:
Report faulty or incorrect items promptly. Keep items in their original condition and packaging wherever possible.
Which items can be returned?
Items are returnable within 14 days of delivery, provided they are unworn, unwashed, and in their original packaging. If you receive an item that is faulty or damaged on arrival, contact us straight away and we’ll issue a full refund.
What if the item was a gift?
Gifts can be returned within 28 days of purchase with a gift receipt.
Refunds for gifts are issued as store credit for the item’s current selling price, so you can replace it with different garment.
Can I exchange an item?
Yes! You can request an exchange or store credit within 30 days of receiving your item. The product must be unused, unworn, and in new condition with original packaging. Items that are damaged, used, or unsellable will not be accepted.
To start an exchange, please contact us shop@pathwear.uk and follow the instructions.
What if my order doesn’t arrive?
Every order is tracked once it leaves our warehouse. If your parcel is late or missing, please reach out to us and we’ll investigate. If we can’t redirect it to you within 24 hours, we’ll issue a refund for your shipping costs.
We’re here to help!
We want to know your needs exactly so that
we can provide the perfect solution.
Let us know what you need and we’ll do
our best to help.
